1. Overview

Resume & Travel – An Overseas Careers Consultancy ("we," "us," or "our") operates https://www.resumeandtravel.com. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment and relocation services for European IT careers.

This policy applies to all website visitors, job applicants, candidates, and clients. By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Application Data: Name, email, phone, address, nationality, passport information, CV/resume, work history, education, certifications, skills, salary expectations
• Job Preferences: Desired European locations, job roles, relocation timeline, visa requirements
• Communication Data: Emails, chat messages, interview notes, feedback, call recordings (with consent)
• Visa Documentation: Passport copies, diplomas, work contracts, financial statements, health insurance documents
• Payment Information: Billing details for paid services (processed securely through authorized payment processors)

2.2 Information Collected Automatically

• Technical Information: IP address, browser type and version, device information, operating system, time zone
• Usage Data: Pages visited, time spent on site, navigation paths, referral sources, clickstream data
• Location Information: Approximate location derived from IP address (country/city level)
• Cookies and Similar Technologies: See Section 9 for detailed information

2.3 Information From Third Parties

• Employer Partners: Feedback on interviews, job offers, hiring decisions
• Recruitment Platforms: LinkedIn profiles, job board applications
• Background Check Providers: With your explicit consent for specific roles
• Government/Immigration Authorities: Visa application status updates

3. How We Use Your Information

Primary Purposes:

1. Recruitment Services

   • Matching your profile with suitable European job opportunities

   • Preparing and submitting job applications on your behalf

   • Coordinating interviews with employer partners

   • Providing interview preparation and feedback

2. Visa & Relocation Support

   • Assessing your eligibility for various visa categories (EU Blue Card, work permits)

   • Preparing and submitting visa applications to consulates/embassies

   • Document verification and translation services

   • Providing pre-departure orientation and relocation guidance

3. Communication

   • Sending application status updates

   • Providing service-related announcements

   • Responding to your inquiries and requests

   • Sending newsletters and career opportunity alerts (with opt-out option)

Legal Bases for Processing (GDPR):

4. Information Sharing and Disclosure

We may share your information with:

4.1 Employer Partners (with your explicit, role-specific consent)

• European companies hiring for IT positions
• Only information relevant to the specific application
• After initial screening and with your approval for each submission

4.2 Immigration Authorities & Service Providers

• European consulates/embassies for visa processing
• Translation services for document preparation
• Legal advisors specializing in immigration law

4.3 Essential Service Providers

• Cloud hosting and infrastructure providers
• Email and communication platform providers
• CRM and applicant tracking systems
• Analytics and marketing tools (anonymized where possible)

4.4 Legal and Compliance Obligations

• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property
• In connection with business transfers (merger, acquisition)

We do NOT:

• Sell your personal information to third parties
• Share your information with employers without your consent
• Use your data for purposes unrelated to our services without your permission

5. International Data Transfers

Given our cross-border recruitment services, your data may be transferred to and processed in:

• European Economic Area (EEA) countries where employers are located
• Your home country for local document processing
• Third countries where our service providers operate

We ensure appropriate safeguards for international transfers:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with approved data protection standards
• Technical measures including encryption and access controls

6. Data Retention

We retain personal data only as long as necessary:

After retention periods expire, data is securely deleted or anonymized for statistical purposes.

7. Your Rights and Choices

7.1 Data Subject Rights (GDPR)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw previously given consent at any time

7.2 California Privacy Rights (CCPA/CPRA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale/sharing of personal information
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising privacy rights

7.3 How to Exercise Your Rights

To exercise your privacy rights or submit any data requests, please contact Resume & Travel – An Overseas Careers Consultancy at privacy@resumeandtravel.com
We will respond within 30 days (or 45 days if reasonably needed) and may request verification of your identity.

8. Security Measures

We implement comprehensive security measures:

8.1 Technical Safeguards

• Encryption of sensitive data in transit (TLS 1.2+) and at rest (AES-256)
• Regular security assessments and penetration testing
• Multi-factor authentication for system access
• Network security including firewalls and intrusion detection
• Secure development practices and code reviews

8.2 Organizational Safeguards

• Role-based access controls and principle of least privilege
• Regular employee training on data protection and security
• Confidentiality agreements with all staff and contractors
• Incident response plan and breach notification procedures
• Vendor risk assessments for third-party providers

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

9.2 Cookie Management

• Browser Settings: Configure cookie preferences in your browser

• Cookie Consent Banner: Manage preferences via our website banner

• Opt-Out Tools:

  • Google Analytics: https://tools.google.com/dlpage/gaoptout

  • Digital Advertising Alliance: https://optout.aboutads.info

10. Third-Party Links and Services

Our website may contain links to:

• Employer career pages
• Government immigration portals
• External resource providers
• Social media platforms

We are not responsible for the privacy practices of external websites. We encourage reviewing their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such a collection, we will promptly delete the information.

12. Updates to This Policy

We may update this policy periodically to reflect:

• Changes in our services or data practices
• Legal or regulatory requirements
• Technological developments

We will notify you of material changes through:

• Website notices
• Email notifications (for registered users)
• Updated "Last Updated" date at the top of this policy